Shipping And Local Delivery

Shed Delivery - Is Free
We deliver all our sheds (over £745) for free across much of the south east - we also install them for you at no extra cost. Our free shed delivery zone covers postcodes CT, ME, TN, GU, RH and BN. Delivery is usually within 2-3 weeks and we will contact you when you place your order to arrange a convenient delivery time.

Important Notice All Fencing & Shed Deliveries - Shipping will recommence on the 4th January 2022
Orders placed after 21st December will be shipped after the 4th January 2022. The Chart Fencing offices are closed over the holiday period and will be back in action from the 4th January. We will be ready and waiting to ship orders as quickly as possible after this date. Please do place your order online over the festive period as our webstore operates a live stock feed  so a web order automatically reserves your stock.

For orders placed over the Christmas period our team will be in touch to arrange convenient delivery as soon as possible after we re-open. Please feel free to use the notes section at the checkout to leave any instructions or requests.

Fencing Delivery
We deliver fencing throughout Kent and East Sussex using our own vehicles in ME, TN and CT postcodes. We aim to keep these costs as low as possible and offer free delivery locally on orders over £250 and throughout the region for orders over £745. Please have a look at the table below for your local delivery costs. If your delivery address is in the zones you will automatically be offered the relevant delivery options when you checkout. We also offer click and collect.

When your order is ready we will contact you to arrange delivery or collection, please note the estimated delivery times on each item as they do vary (especially at the current time)
See Click & Collect Options

Local Delivery Costs

 ZoneFencing Delivery Cost order total under £250
Fenicng Delivery Cost order total over £250
Fenicng Delivery Cost order total over £745
 Shed Delivery over £745
 1
 £15 Free Free Free
 2 £30£30 Free Free
 3 £60 £60 Free Free
 4 Click & Collect Only
Click & Collect OnlyClick & Collect Only Free
Zone   Postcodes included
1 TN23, TN24, TN25, TN26, CT4
 2CT1, CT2, CT3, CT5, CT6, CT13, CT14, CT15, ME9, ME10, ME11, ME12, ME13, ME17, TN17, TN27, TN28, TN29, TN30, TN31
 3CT7, CT8, CT9, CT10, CT11, CT12, TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN8,
TN9, TN10, TN11, TN12, TN13, TN14, TN15, TN16, TN18, TN19, TN20, TN21, TN22, TN32, TN33, TN34, TN35, TN36, TN37, TN38, TN39, TN40, ME1, ME2, ME3, ME4, ME5, ME6, ME7, ME8, ME9, ME14, ME15, ME16, ME17, ME18, ME19, ME20, DA11, DA12, DA13
4All postcodes in BN, GU & RM 

We are able to deliver nationally through our network of courier partners and for smaller items via Royal Mail. As each order will vary in size and weight we will need to contact you to confirm delivery costs. All delivery calclations are based on your basket value prior to adding shipping costs but including VAT.

Returns

The vast majority of the items we sell on our website can be returned within 14 days of receipt. If your item has been made to measure (bespoke fencing or gates for example) unless faulty these items can not be returned. To action a return please use this contact us form or call 01233 626 188. 

All returned goods should be undamaged and unused in the same condition as when dispatched. You are responsible for either personally returning the items to us or the cost of return back to our timber yard in Ashford. All returns need to be booked in with our team who will confirm that the goods are accepted. As soon as we have done this a full refund will be issued subject to the shipping information below. 


Refund of shipping costs

We offer a bespoke shipping service, our standard terms are collection from Chart House, Dencora Way, Ashford. As our shipping is an additional service we are unable to offer a refund for this part of your purchase other than for damaged goods.

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